Selling your car or truck? It’s important to keep in mind that prospective used car buyers evaluate the person selling the care almost as much, if not more, than they examine the car itself. In order to win their interest and their trust it is crucial that you should make a good impression. Wherever possible possible, strive make your prospective customers feel comfortable and be open in your response to their inquiries.
Be ready to answer their questions as soon as prospective buyers start calling. Answer questions posed over the phone honestly in an effort to prepare callers for what to expect when they see the car. This works to save both you and the customer a lot of time and work by making only those appointments that have a reasonable chance of becoming a sale. Furthermore, strive to make appointments with each customer for a specific time, rather than leaving them to some vague time such as “after work”, or “Saturday afternoon”.
Remember that making an appointment when selling a car increases the chances of the buyers showing up. Don’t feel obligated to wait for a late customer. To help things go smoothly, request a contact number (preferably a cell phone) and take it in stride if some prospective buyers don’t show. Cancellations, with or without notice, are simply part of the process.
It should be expected that any potential buyer will ask to test-drive the car. Ride along with them so you can answer questions, as well as ensure the safety of the automobile. There is also the possibility that the customer may not be familiar with the area, so riding along with them allows you to serve as a guide.
Some of the buyers are likely to want to have the car inspected by a mechanic. If a mechanic has already checked it, this is the right time to show that paperwork. This is a reasonable request in any transaction such as buying or selling a car.
Protect Yourself
It is important to be cautious and to take steps to ensure your safety and the safety of your interests. For example, holding onto a buyer’s driver’s license is a reasonable safeguard if a buyer insists on going on a test-drive by his or herself. If the buyer has a problem with this arrangement there’s a very good chance that allowing an unsupervised test-drive would go against your best interests. On the other hand, it’s not unreasonable for a buyer to want the car checked by a different mechanic if it has already been checked by yours. Be prepared to go with the flow a little bit, and you are more likely to get a sale.
